Shipping and Payment Information


Shipping Information

We ship by default within Germany. The dispatch takes place by DHL post package or forwarding agency.
 
Please contact us via email (
info@semh.de), if you want to ship to another country. Please tell us the article with the quantity and the delivery address with the country and the corresponding postal code. We will then inform you at short notice, if we can also ship to the desired country and notify you of the shipping costs. The shipping possibility and the costs we have to ask in advance at our shipping partner.
 
Shipping within Germany

Delivered free  (without islands)

Shipping outside Germany

Freight charges on request, unless otherwise agreed.

Delivery times

As a rule, the delivery time is 3-5 working days (applies to deliveries within Germany) after receipt of payment or agreed payment date. To European countries abroad, the transport time is extended by approx. 2 working days. Should a delivery bottleneck occur nevertheless, we will inform you immediately.


Payment Information

National and international shipments

For deliveries within Germany we offer the following payment options, unless otherwise agreed:

1. In the case of initial order or negative credit information, advance payment by bank transfer

2.For follow-up orders for registered customers with positive credit reports: 14 days 2%, 30 days net

3. Cash on pickup
 
Detailed information on the individual payment options

Bank transfer
Transfer the invoice amount conveniently to our bank account stating the purpose of use. Our bank details as well as the transfer purpose we inform you in the context of the order processing separately by E-Mail.